production time does not include delivery time
There are two options to get your hair color matched before you buy a hair system from LaVivid. First option is that sending in your hair sample and we can get your hair color matched with your hair sample. However, this might doesn't work for people who don't have long or enough amount of hair to cut off for the sample. The hair might needs months time to grow, so you will have to wait a very long time to get your hair color matched. However, another option is that you can purchase our hair system color ring and match your own hair color at home. This is a much quicker way to get your hair color matched.
Our men's toupee color ring consists of 63 colors and they include: 1, 1B, 1B10, 1B20, 1B40, 1B50, 1B65, 1B80, 1C, 2, 210, 220, 240, 3, 310, 320,340, 350, 365, 380, 4, 410, 420, 440, 4R, ASH4, 5, 510, 520, 540, 550, 565, 580, 5R, 6, 610, 620, 640, 6R, 6RD, 7, 720, 740, ASH7, 8R, 10R, 12R, 17, 17R, 1720, 1740, 1750, 1765, 1780, 18, 1820, 20, 2020, 20R, 22R, 30R, 60RY and 613. We recommend replacing your color ring every 2 years due to the possibility of slight color fade due to light exposure.
How does a color ring work for individuals?
If it is hard to pick a color through pictures, you can purchase our color ring to get your hair color matched. Then you can return the color ring back to us, and the money can be transferred to the hair system you want to purchase.
Difference between OT1957 and OT1951
You might have noticed that there are two color rings available on our website and they are OT1951 and OT1957. These two color rings have the same hair colors and they work the same way. Only difference is that OT1951 is more for salons and OT1957 is more for individuals. With OT1951, each hair color has 3 strands of hair. While for OT1957, each hair color has one strand of hair.
We ship Monday through Friday, excluding weekends and holidays. For products that are in stock, they can be shipped out within 24 hours after orders are placed. Orders with pre-cut service will take around 3 business days before been shipped out. Back orders and custom orders take 6-8 weeks processing time.
Transportation Time Only
US Ground 5-10 Business days $14.99 (Free with your purchase over $99) International 10-15 Business days $29.89
*Please note that international shipping cannot be upgraded.
*Business days refer to Monday to Friday
30-DAY MONEY-BACK GUARANTEE
We are happy to accept returns and exchanges on all eligible products within 30 days of delivery. If you are not satisfied with your purchase and wish to make a return, please return it in its original packaging and follow our return policy.
WHAT ARE ELIGIBLE PRODUCTS?
- Are in the same condition you received them (unaltered, unworn, undamaged, containing no signs of wear, styling products or odor)
- Have all tags on them and are in their original packaging
- Item(s) are returned within 30 days of the order delivery date
- Custom orders, pre-cut orders and Clearance items are ineligible products
We can't accept ineligible products and they will be returned to you at your cost.