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Base: It is a combination base of lace in the center and 0.08mm skin around perimeter. This base allows your scalp to breathe fully and the skin in perimeter make it super easy to apply tapes or glue.
The skin perimeter really avoids a lot of hassles from tape/glue application, removal and daily maintenance processes.
Color: Chloe currently has 6 colors including NB-Natural black, #2 Darkest brown, #3 Dark brown, #4 Medium brown, #613 Platinum blonde, #8T25 Dark roots blonde, and Auburn colors.
Hair Material:Chloe uses Asian remy human hair which is strong, durable and it feels super sleek. The hair is straight and it flows naturally just like your own hair would do.
Hair length: Two options of 14’’ and 16’’ are available. Longer hair can also be done with a custom order as long as it is no more than 24’’.
Density: Density of Chloe is 130% medium density which is full, thick and can offer you with a head of luscious hair.
It is always possible to customize a different base, color, hair material, hair length, hair density, etc. Please feel free to let us know by sending an email to support@lavividhair.com and we’d like to walk you through the whole process.
HOW TO APPLY A HAIR SYSTEM
1. Shave and clean the hair thinning area that needs to be covered
2. Prepare your head for the installation
3. Apply tape/glue
4. Apply the hair system
5. Cut the base to your size if necessary
6. Haircut and styling
SHIPPING OPTIONS
Transportation Time OnlyUS Ground | 10-15 Business days | $14.99 (Free with your purchase over $99) |
International | 10-15 Business day | $29.89 |
*Please note that international shipping cannot be upgraded.
*Business days refer to Monday to Friday
SIGNATURE SERVICE
Need signature request service
RETURN BY CARRIER
Your package will be returned by carrier if:
RESHIPMENT
If your package was not successfully delivered and is returned to us by the carrier, we offer a free first-time reshipment. If returned to us for a second time, there will be an additional $8.95 shipping cost ($29.89 for international orders) for a reshipment.
FORCE MAJEURE DELAYS
LaVivid makes it our priority to deliver orders on time as promised. However, we cannot provide shipping cost refunds in the case of national crises, holidays, natural disasters, carrier delays or other circumstances where the delay is beyond our control.
COUNTRIES WE SHIP TO
We ship to most countries worldwide except the following Continent/countries:
Africa, Afghanistan, China, India, Iraq, Mongolia, Yemen, Belarus, Cyprus, Brazil, Chile, Puerto Rico, Saint Kitts and Nevis.
INTERNATIONAL SHIPPING TAX
For countries outside of the U.S., your order may be subject to import duties and taxes, which are levied once your package reaches your country. LaVivid is NOT responsible for any duties or taxes. For more information regarding custom policies, please contact your country's local customs office.
MILITARY ADDRESS
Orders to Hawaii, Alaska, Puerto Rico, Guam, Northern Mariana Island or any APO and FPO military addresses will be shipped via USPS Regular Service only.
CONTACT INFO
PHONE:
Monday-Friday, 9:00AM – 5:30PM PST, TEL: 626-581-9123
Monday-Friday, 5:30PM – 2:30AM PST, TEL: 909-895-6421
EMAIL:
We are happy to accept returns and exchanges on all eligible products within 30 days of delivery. If you are not satisfied with your purchase and wish to make a return, please return it in its original packaging and follow our return policy.
WHAT ARE ELIGIBLE PRODUCTS?
We can’t accept ineligible products and they will be returned to you at your cost.
EXCHANGE POLICY
REFUND POLICY
No restocking fee for a store credit refund. (store credit cannot be refunded to your credit or debit card).
CANCELLATION POLICY
RETURN PROCEDURE
Contact us if you need any help:
626-581-9123 ( Mon-Fri 9:00am – 5:30pm PST )
909-895-6421 ( Mon-Fri 5:30pm – 2:30am PST )
Email: support@lavividhair.com